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Privacy information and the use of cookies

  • What are cookies?

    'Cookies' are small text files that are stored by the web browser on your computer or mobile device. Websites use these files to store information such as personalisation details or the contents of a shopping basket.

    For security purposes the __cfduid cookie is set by CloudFlare, which is strictly necessary for site security operations. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.

  • Analytics & Tracking

    This site does not use tracking cookies. We don’t know where you’ve come from, which pages you visit or where you go afterwards. Furthermore your pages are all SSL encrypted for additional privacy.

  • Disclosure

    Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

  • Privacy Statement

    We do not have access to any information of visitors and we do not ask you to register any details with us. The only personal information we may hold would be if willingly submitted via the contact form, such as your email and address, so that we may respond to your enquiry.

    We strive to ensure the security, integrity and privacy of personal information submitted to this site and we regularly review our security measures in light of current technologies.

    We will endeavour to take all reasonable steps to protect the personal information you may transmit to us and once we receive your communication we make our best efforts to ensure its security on our systems in line with GDPR requirements.

    In addition, our contractors and associates e.g web hosts are obliged to respect the confidentiality of any personal information held by us, however we will not be held responsible for events arising from unauthorised access to your personal information.

  • GDPR

    Introduction

    As part of the service we provide, we need to gather and process personal information about individuals for core business purposes, such as accounting, staff administration and marketing. Individuals can include customers, suppliers, contractors, business contacts, employees and other people the organisation has a relationship with, or may need to contact.

    This policy explains how personal data is collected, stored, and handled in order for us to comply with our own organisation’s privacy and data protection standards – and to adhere to the European Union’s General Data Protection Regulation, which becomes law on 25 May 2018.

    Why This Policy Exists

    * Complies with data protection laws and follows good practice.

    * Protects the rights of our staff, our customers and partners.

    * Is open and transparent about how we store and processes the data of individuals.

    * Protects the site owner from the risks of a data breach

    General Data Protection Regulation (GDPR)

    The General Data Protection Regulation describes how organisations across all European Union member states must collect, handle and store personal information. These rules apply regardless of whether data is stored electronically, on paper, or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

    GDPR defines personal data as any information that can directly or indirectly identify an individual and includes: forename, surname, title, photo, address, email address, IP address, location data, cookies, profiling and analytics data.

    The Regulation also places much stronger controls on the processing of special categories of personal data including: race, religion, political opinions, trade union membership, sexual orientation, health information, biometric data and genetic data.

    Scope of Privacy Policy

    This policy applies to:

    * The head office of this company

    * All staff and volunteers we work with

    * All contractors, suppliers and other people working on our behalf

    What Data We Collect

    Directly when you contact us by telephone, email, or completed and submit any form that is included on our website.

    We may also have personal data about you, if you:

    * Have met us in person.

    * If you are a supplier.

    * If you are a contractor, former-contractor, employee or former employee.

    * You have established a connection with us online, using third-party social media websites that we have accounts with.

    How We Protect Your Data

    Data Protection Risks:

    This policy also helps to protect this company from some very real data security risks, including:

    Breaches of confidentiality. For example, information being given out inappropriately.

    Failing to offer choice. For example, all individuals should be free to choose how the company uses data relating to them.

    Damage to reputation. For example, this site owner could suffer if hackers successfully gained access to sensitive data.

    The only people able to access data covered by this policy should be those who need it for their work. Data should not be shared informally. When access to confidential information is required, staff and contractors can request it from the owner of this website.

    Staff and contractors should keep all data secure, by taking sensible precautions and following the guidelines below:

    In particular, strong passwords must be used and they should never be shared.

    Personal data should not be disclosed to unauthorised people, either within the company or externally.

    Data should be regularly reviewed and updated if it is found to be out of date. If no longer required, it should be deleted and disposed of.

    Staff and contractors should request help from the owner of this website if they are unsure about any aspect of data protection.

    The owner of this website will ensure that all our staff and contractors are made aware of these guidelines, read them, and help them understand their responsibilities when handling data.

    Data Storage

    When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it. These guidelines also apply to data that is usually stored digitally but has been printed out for some reason.

    How We Use Your Data

    We do not share your personal data with any third parties without explicit consent, however personal data is of no value to us unless we can make use of it for our day-to-day core business purpose of building websites and associated services for clients.

    When working with personal data, our staff and contractors should ensure the screens of their computers are always locked when left unattended.

    Personal data should not be shared informally. In particular, it should never be sent by email, as this form of communication is not secure.

    If possible data should be encrypted before being transferred electronically.

    Personal data should never be transferred outside of the European Economic Area.

    Data Accuracy

    The law requires us to take reasonable steps to ensure data is kept accurate and up to date. It is the responsibility of our staff and contractors, who work with data, to ensure it is kept as accurate and up to date as possible. Clients should contact us if they feel any information we hold is out of date.

    All individuals who are the subject of personal data held by us are entitled to:

    Ask what information we hold about them and why.

    Ask how to gain access to it.

    Be informed how to keep it up to date.

    Be informed how we are meeting our Privacy and General Data Protection Regulation obligations.

    You may request details of data which we hold about you under the EU’s General Data Protection Regulation. Subject Access Requests should be made by email via the contact form on this website. Please be aware that a small fee may be payable for this. We will aim to provide the relevant data within 14 days.

    We will always verify the identity of anyone making a Subject Access Request before handing over any information.

    Identity data, contact data, associated account details are maintained for the length of time that an individual is a customer of or a supplier.

    Contact data, financial data and transaction data: for a minimum of seven years, in accordance with guidelines provided to us by HMRC.

    Links to Other Websites

    This website contains links to other websites and those sites are responsible for their own handling of personal data.

  • Further Information

    If you have any further questions about the use of cookies or privacy on this site please email us via the contact page.

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